FAQ's

A maximum of 15 minutes is required when utilizing correspondent banks, whereas instant money products take only 10 minutes.

In accordance with regulatory standards, transaction ID details are mandatory for all remittance transactions. Additionally, for transactions exceeding AED 55,000, the source of funds is also required.
Similarly, for foreign currency transactions, transaction ID details are necessary. Moreover, if the transaction surpasses AED 55,000, providing the source of funds is mandatory as well.

AED 1 or higher

Customers will receive an SMS notification for each remittance transaction, and they have the option to inquire about the transaction status by calling the dedicated branch or sending an email.

An amendment form will be accessible for making changes to the transaction, and customers can request cancellation by providing a valid reason either in person or via email.

Certainly, we are able to do so.

We can send money to all countries except for Iran, North Korea, and Myanmar.

Yes, there are additional fees for transferring money through the Economic Exchange Centre. For the most accurate and detailed fee information, please feel free to inquire with our agent.

If you have any concerns or queries, you can send an email to customercare@economicexchangecentre.ae.