Key Fact Statement - Value Added Services

Economic Exchange Centre offers a Value-Added Services to its customers.

List of Value-Added Service
Credit Card Payments

Credit card payments to major local banks in the UAE are accepted.
VAT

You can pay VAT using our fast, secure and hassle-free payment solutions.

For more details regarding the product and service charges, please visit our branch or contact our Call Center @ +971522421684, +97143464474.

Payment Modes:

Payment Modes:

Payment Modes
Remarks
Cash Customers can pay by cash (AED) at any Economic Exchange Centre branch.
Bank Transfer Customer can pay by Bank Fund Transfer to Economic Exchange Centre designated account.
Cheque Cheque payment is accepted only for VAT payments

Channels Available:

Value Added Services transactions can be initiated via any of our branches.

  • Important Notice: Any amendments or re-issuance of the transaction requested by the customer for whatsoever reason will be subject to our regular charges and settlement of any rate differences, (if applicable).
  • Upon signing the receipt for transactions initiated at the branch, the customer confirms and acknowledges the correctness, authenticity, and legality of all the transaction details and will be held responsible for the same. Economic Exchange Centre and its agents are indemnified and held harmless from any claims including but not limited to delays, delivery failures, mistakes and losses resulting from any wrong information in the transaction receipt as well as force majeure events or any other circumstances beyond our control. Our liability is limited to performing necessary amendments in the shortest time if possible. Economic Exchange Centre has the right to recover any amount paid due to errors or oversight.
  • In case the sender is a corporate, Economic Exchange Centre will deal with the person(s) duly authorized by the company supported by an authorization letter signed by the authorized signatory of the company.
  • Important Notice: Any transaction-related complaint should be lodged within a maximum period of fourteen (14) days from the date of the transaction. Economic Exchange Centre will take all possible efforts to resolve any issues related to the services.
  • Original valid ID such as UAE National ID or Passport with a valid UAE visa must be provided while performing any transaction.
  • By availing the products and services, customer agrees to waive the cooling-off period for immediate commitment.
  • For transactions paid by cheque, the cheque must be current dated, crossed and payable to Economic Exchange Centre. Transaction will be valid and released subject to cheque realization and the amount credited in the Economic Exchange Centre bank account. In case the provided cheque is dishonored or rejected for any reason, the customer agrees to settle the full amount in cash along with any variations in the currency rate and other corresponding charges. In case the issue is not resolved amicably, Economic Exchange Centre shall have the right to cancel the transaction without notice & take all necessary legal actions to protect its rights and recover all related claims.
  • Important Notice: All types of transactions conducted by the customers are subject to local, federal and international laws as well as the Central Bank of the UAE regulations. All customer information and supporting documents must be provided as per requirements of local and international regulations and standards. The transaction may be blocked by any party involved, if found suspicious. The sender and beneficiary will be fully responsible for providing necessary evidence and clarification about any query, including the source of fund, to prove legitimacy and legality of the information and fund involved as well as any follow-ups required with the concerned authorities to affect the payment or claim a refund. In such cases, Economic Exchange Centre will not bear any responsibility.
  • Any complaints, queries, feedback on our services or fraud incidents can be raised through our official email address customercare@economicexchangecentre.ae or our call center @ +971522421684, +97143464474.
  • Service charges may vary based on the product/services.
  • Economic Exchange Centre will refund the unclaimed funds as per the guidelines of the regulatory authorities.
  • Economic Exchange Centre will not disclose confidential information about the customer to any third party unless it is required to do so by any applicable law or regulation within and outside the region.
  • Economic Exchange Centre shall assume the responsibility of protecting consumers’ data and maintain the confidentiality of the data held with it or with a third party and disclose the data only to approve, facilitate, administer and process applications/transactions or to respond to the queries of the relevant law enforcing authorities inside and outside the country. In case of any breach of data, customers will be informed through our official channels.
  • In case of any conflict of interest that arises due to technical glitches or reasons beyond control, Economic Exchange Centre will make reasonable efforts to resolve the concern or may update the customer with relevant actions to avoid such scenarios.
  • For further inquiries and details on terms and conditions of all Economic Exchange Centre products and services, please visit our website (www.economicexchangecentre.com) or call: +971522421684, +97143464474, or email us at info@economicexchangecentre.com.
  • Economic Exchange Centre retains the right to amend the terms and conditions to comply with local laws or internal policies. Customers will be informed of any such changes via the website, branch disclosures, or electronic facilities.