Economic Exchange Centre offers Value-Added Services to its customers.
List of Value-Added Services
Credit Card Payments
Credit card payments to major local banks in the UAE are accepted.
VAT
You can pay your VAT within minutes using our fast, secure and hassle-free
payment
solutions.
For more details regarding the product and service charges,
please visit our
branch or contact our Call Center @ +971522421684, +97143464474.
Payment Modes:
The following payment modes are available for the customers.
Payment Modes
Remarks
Cash
Customers can pay by cash (AED) at any Economic Exchange Centre branch.
Bank Transfer
Customer can pay by Bank Fund Transfer to Economic Exchange Centre's
designated account.
Channels Available:
Value Added Services transactions can be initiated via the following channels.
Economic Exchange Centre Branches
Important Notice: Any amendments or re-issuance of the
transaction
requested by the customer for whatsoever reason will be subject to our regular
charges and
settlement of any rate differences, (if applicable).
Upon signing the receipt for transactions initiated at the branch, the customer
confirms and
acknowledges the correctness, authenticity and legality of all the transaction
details and will
be held responsible for the same. Economic Exchange Centre and its agents are
indemnified and
held harmless from any claims including but not limited to delays, delivery
failures, mistakes
and losses resulting from any wrong information in the transaction receipt as well
as force
majeure events or any other circumstances beyond our control. Our liability is
limited to
performing necessary amendments in the shortest time if possible. Economic Exchange
Centre has
the right to recover any amount paid due to errors or oversight.
In case the sender is a corporate, Economic Exchange Centre will deal with the
person(s)
duly authorized by the company supported by an authorization letter signed by the
authorized
signatory of the company.
Important Notice: Any transaction-related complaint should be
lodged within
a maximum period of fourteen (14) days from the date of the transaction. Economic
Exchange
Centre will take all possible efforts to resolve any issues for services provided by
a third
party by coordinating with the concerned service provider. The company has no
liability as an
agent for any related services. Nevertheless, for unauthorized transactions,
Consumers are
allowed to report the transactions within a minimum of 30 business days.
Original valid ID such as UAE National ID or Passport with a valid UAE visa must
be provided
while performing any transaction.
By availing the products and services, customer agrees to waive the cooling-off
period for
immediate commitment.
For transactions paid by cheque, the cheque must be current dated, crossed and
payable to
Economic Exchange Centre. Transaction will be valid and released subject to cheque
realization
and the amount credited in the Economic Exchange Centre bank account. In case the
provided
cheque is dishonored or rejected for any reason, the customer agrees to settle the
full amount
in cash along with any variations in the currency rate and other corresponding
charges. In case
the issue is not resolved amicably, Economic Exchange Centre shall have the right to
cancel the
transaction without notice & take all necessary legal actions to protect its
rights and
recover all related claims.
Important Notice: All types of transactions conducted by the
customers are
subject to local, federal and international laws as well as the Central Bank of the
UAE
regulations. All customer information and supporting documents must be provided as
per
requirements of local and international regulations and standards. The transaction
may be
blocked by any party involved, if found suspicious. The sender and beneficiary will
be fully
responsible for providing necessary evidence and clarification about any query,
including the
source of fund, to prove legitimacy and legality of the information and fund
involved as well as
any follow-ups required with the concerned authorities to affect the payment or
claim a refund.
In such cases, Economic Exchange Centre will not bear any responsibility.
Service charges may vary based on the product/services.
Economic Exchange Centre will refund the unclaimed funds as per the guidelines of
the
regulatory authorities.
Economic Exchange Centre will not disclose confidential information about the
customer to
any third party unless it is required to do so by any applicable law or regulation
within and
outside the region.
Economic Exchange Centre shall assume the responsibility of protecting consumers'
data and
maintain the confidentiality of the data held with it or with a third party and
disclose the
data only to approve, facilitate, administer and process applications/transactions
or to respond
to the queries of the relevant law enforcing authorities inside and outside the
country. In case
of any breach of data, customers will be informed through our official
channels.
In case of any conflict of interest that arises due to technical glitches or
reasons beyond
control, Economic Exchange Centre will make reasonable efforts to resolve the
concern or may
update the customer with relevant actions to avoid such scenarios.
Economic Exchange Centre retains the right to amend the terms and conditions to
comply with
local laws or internal policies. Customers will be informed of any such changes via
the website,
branch disclosures, or electronic facilities.
I acknowledge receiving and understand this key fact statement.
Customer Name:
Contact Number:
Customer Signature:
⚠️ Warning
Upon signing the Receipt: The customer confirms
and
acknowledges the correctness, authenticity, and legality of all the transaction
details and will
be held responsible for the same.
By availing these services, customer agrees to the waiver of cooling-off period
for
immediate commitment.
Economic Exchange Centre retains the right to amend the terms and conditions to
comply with
local laws or internal policies.
Economic Exchange Centre will provide customers a minimum of 60 calendar days'
notice by
updating on the website before changes to the terms and conditions of
products/services,
including changes to service charges or fees.
⚠️ Warning
Cooling-Off Period: In accordance with the
Consumer
Protection Standards, a Cooling-Off period of five (5) days is applicable to all
products
offered by the Exchange House. Notwithstanding the foregoing, given the instant
nature of the
product, the customer retains the right to expressly waive the Cooling-Off period.
⚠️ Warning
Economic Exchange Centre will not disclose confidential
information about
the customer to any third party unless it is required to do so by any applicable law
or
regulation within and outside the region.
This Key statement is presented to the Customer at the time of registration. By signing the
KYC at
the counter, the Customer acknowledges the receipt of and understanding of this Key Fact
Statement.
Further acknowledge that he/she understands the product/ service features, pricing,
benefits, risks,
warnings, fees and Consumer's rights and obligations as detailed in the Key Fact Statement.
For further information on Economic Exchange Centre Terms & Conditions, customers can
visit the
Economic Exchange website at www.Economicexchangecentre.com